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Customer service IT team lead

Schenectady, New York   | Posted 9 months ago

ConnectE Technology LLC

Mason, Ohio

Job Description


Open to work in shifts - 10 hr working 4 days a week
Contract to hire 
     

  • Direct report responsibility, including the oversight, development, performance management, and overall well-being of a team of 5-10 people.

  • Own shift performance through a combination of real time team dashboard/ performance queue monitoring, team mentoring, and oversight.

  • Align and engage with other team leaders and management daily to address performance issues, delivery gaps, concerns and/or training & development needs where applicable.

  • Manage team call-off schedule and always ensure proper staffing/ coverage 

  • Real time monitoring and response of Renewable Energy power generating assets

  • Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions - Training will be provided

  • Reporting the metrics


Project Brief Document

Required Knowledge, Skills, and Abilities

  • people management
  • peopple managmenet
  • networking
  • microsoft office

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Project Overview

  • Max bid value

    $55000
  • Min bid value

    $-50000
  • Bid By

    Full project
  • Duration

    2100 hours
  • Industry

    Power Generation
  • Category

    Software
  • Minimum Experience

    3 years
  • No of Position

    2
  • Allow remote work

    No
  • Manage Projects

    Click here

Timings

  • Bid start on

    25 Aug, 2024, 03:17 AM
  • Bid ends on

    08 Sep, 2024, 03:18 AM
  • Project starts on

    16 Sep, 2024, 04:00 AM
0 Bids received

Connnecte is the world's first meritocracy-based platform focused on "On-demand" technical professionals. We are a one-stop-shop from requisition to payment, including intelligent project management and mentoring by industry experts.
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